 |
Frequently Asked Questions
|
Q: What is HuskyBuy?
Answer: HuskyBuy is the new UConn Health Center eProcurement
platform for ordering supplies.
Q: How do I gain access to HuskyBuy?
Answer: Users must complete HuskyBuy SABA Training or a
Hands-on Training Class, instructed by Pam Salka. Upon
completion of the HuskyBuy Help Desk will activate your
account. You will then receive an email containing your User
Name, Password, and link to HuskyBuy.
Q: What do I do if I am locked out of my HuskyBuy
account?
Answer: Please contact the HuskyBuy Help Desk at
860-679-2066.
Q: Who do I contact if I need help with HuskyBuy?
Answer: Please refer to the procedures and training videos
posted on the HuskyBuy homepage at
http://purchasing.uchc.edu/huskybuy/index.html. If you
cannot find the answer to your question within the outlined
procedures or within the instructional videos, please
contact the HuskyBuy Help Desk at 860-679-2066.
Q: How do I gain access if I have not completed
SABA training or hands-on training?
Answer: SABA or hands-on training must be completed prior
to being activated in the HuskyBuy eProcurement system.
Q: If I need to place an order off campus will I be
able to access HuskyBuy?
Answer: Yes, you can access the HuskyBuy website anywhere
as long as you have an active user profile.
Q: What must I do to request a purchase order for
payment purposes only?
Answer: You must be sure to check the internal distribution
only check box under the internal notes and attachments
section of your purchase requisition.
Q: How would I specify the urgency of my purchase
requisition?
Answer: You must be sure to select priority under the
general section of your purchase requisition. It is
also important to justify the urgency of your order in the
internal notes and attachments section of your purchase
requisition.
Q: How soon will I be notified if my Purchase
Requisition is rejected?
Answer: You will receive an automated email notification.
Q: Who do I contact if my purchase requisition was
rejected?
Answer: Under the PR Approvals tab of the purchase
requisition, you can click on "view approvers" under the
workflow indicating the rejection to obtain a list of
contact information.
Q: Will I be able to view the invoices for my
purchase orders?
Answer: Yes, depending on your user profile settings.
Q: What will happen to the open purchase orders
currently in FRS?
Answer: They will be converted into Banner July 2011.
Q: Can you have both catalog and non-catalog
purchases in one shopping cart?
Answer: No, it is preferred that the catalogue and
non-catalogue orders are entered on separate Requisitions.
Q: Can I change the billing address for my
purchase requisition?
Answer: Yes, the billing address for your purchase
requisition is defaulted to accounts payable however you
have the option to change it depending on your user profile
settings.
Q: Can I change the shipping address for my
purchase requisition?
Answer: Yes, depending on your user profile settings.
Q: Who can place orders on my behalf?
Answer: Ideally, the person who possessed FRS coding is
going to be your best resource, although they must have
completed the required training to be activated.
Q: How am I notified if an item ordered is
discontinued or on backorder?
Answer: Punchout Supplier Order - when a user
selects an item and adds the item to a shopping cart a
message will be displayed that the item has been
discountinued. Non-Catalog Order - a users can enter
a note to the Supplier on the External Notes and Attachments
section of the purchase requisition. Example: Please contact
"Name" at "Phone Number" if any items on this order are
discontinued or are backordered.
Q: What do I do if my purchase requisition is
rejected?
Answer: You have the option of copying the rejected
purchase requisition to start a new one.
Q: How do you add assignees to your list?
Answer: You can go to your profile to add or remove
assignees from your list.
|
